Computers, Printing, WiFi, Scanning and Fax

Mobile Printing

We are currently updating our computer and printing system. If you need to use mobile printing please see a staff member in the branch.

Computers & Tablets

Wi-Fi

Printing & Scanning

Faxing

Computers and Tablets

Public Computers

Each branch has public computers with access to the Internet, library catalog, information databases and Microsoft Word, Excel, PowerPoint and Publisher. A desktop computer can be reserved for 30 minutes with a valid Gwinnett County Public Library card and PIN. A computer session can be renewed for an additional 30 minutes provided another customer is not waiting. Computers begin the shutdown process 10 minutes prior to closing. Reservations and renewals are not available during this time.

All branches have laptops available for in-branch use to customers 18 and over with library accounts in good standing.

Chromebase computers are available for public use and have a 15-minute time limit.

Launchpads

Each branch of Gwinnett County Public Library has a collection of Launchpads available for checkout. You cannot place holds on Launchpads. You must have a Full Access or Student Card and may be checked out for three weeks at a time. Launchpads can be renewed two times. Launchpads are for early learners, and they are not wi-fi or cellular network compatible. There is no way to add or delete apps. You may return the Launchpad at any Gwinnett County Library location.

Powering On/Off

To turn on, hold down for 3 seconds (located on the right hand side)
To put in standby mode, press one time briefly. This will help preserve your battery power.
To turn off, hold down for 3 seconds.

Navigating Launchpad

App menu screen
Customize your avatar by redeeming discovery points
Visit informational console to view “Play Analytics”
Use the Android navigation bar to exit apps or return to home page. To make Android navigation bar appear, touch bottom of screen.
Exit current screen or “go back”
Return to home page (Reset or continue as current user)

Troubleshooting

Not turning on?
Your Launchpad needs a power boost. Charge for five minutes using the provided power cord.

Learning Labs & Tech Stations

Learning Labs go beyond basic software and utilize professional quality tools for image and video editing, design, and media creation. Learning Labs are available at the Centerville, Duluth, Five Forks, Hamilton Mill, Lawrenceville Hooper-Renwick, Lilburn, Norcross, Peachtree Corners and Suwanee branches. To learn more about the Learning Labs, and see a list of software and hardware available, click here.

TechStations are available at all branches. TechStations have some of the software on the Learning Labs computers, but not all. To see a list of the software available on the TechStations, click here.

Teen iMacs

Each branch offers at least two iMacs in the Teen area. The Lawrenceville Hooper-Renwick and the Snellville branches have four iMacs. iMacs are equipped with Mac OS versions, Sonoma and Sequoia, along with the following software programs:

Adobe Creative Cloud (Adobe Acrobat, Adobe After Effects, Adobe Audition, Adobe Dreamweaver, Adobe Illustrator, Adobe InCopy, Adobe InDesign, Adobe Lightroom, Adobe Photoshop, Adobe Prelude, and Adobe Premier)
Garage Band, iMovie, Pages, Numbers, OnlyOffice, VLC, Zoom, Safari, and Google Chrome

When you connect to any of the library’s networks (wired or wireless), you acknowledge that you have read, understand and consent to abide by the Library’s Internet Safety Policy.

Wi-Fi

Free Wi-Fi

Free wireless internet access is available at all library branches.

The library’s SSID is “gwinnettlibrary“ and requires no password.
Printing is available from most Windows and OS/X laptops.
The library’s wireless connection is not secure. Please take appropriate precautions when using this service.
You will need a notebook/laptop computer or other wireless device with 802.11b/g/n/ac wireless networking.
All wireless access users should have up-to-date virus protection on their laptop computers or wireless devices. The library will not be responsible for any information (i.e. credit card) that is compromised, or for any damage caused to your hardware or software due to electric surges, security issues or consequences caused by viruses or hacking.
Library staff can provide general information for connecting your device to the wireless network, but cannot troubleshoot problems related to your wireless device or assist in making changes to your device’s network settings and/or hardware configuration.
The Library cannot guarantee that your device will work with the Library’s wireless access points.

Troubleshooting Wi-Fi

If you are having difficulty connecting to GCPL wireless, you may try the following:

Troubleshoot WiFi connectivity on a Mac

Troubleshoot WiFi connectivity on a Windows computer

Printing

Photocopying & Printing

Photocopying and printing from library computers is available in both color and black and white at all library locations.

Copy & Print Prices:

Black & White (all sizes): 20¢
Color (all sizes): 50¢

Wireless and Mobile Printing

To print from your laptop we have two methods: The first requires downloading a driver, the second can be done through an app on your phone or the Smart Alec website.

You can print from your laptop in our branches. After turning on your computer you will have the option to download a wireless printer driver for use with our Print Management system. The printer driver is deleted when you reboot your computer. At this time, the printer driver is compatible with machines running most versions of Windows or Mac OS X.
Use this method for mobile printing. Enjoy printing your documents at the library straight from your own device with Smart Alec.
Smart Alec is available for download on Android and iOS devices for free.
To visit Smart Alec, click HERE

Scanning

Scanning on a Copier

Scanning is available on the copiers at all Gwinnett County Public Library Branches.

Scanned pages can be saved to a flash drive or they can be sent directly to an email address.

To scan to an email:

Touch the “Email” button on the touchscreen of the copy machine
Place documents FACE UP in the document feeder (if you have double sided pages you will have to place them on the glass of the machine individually on each side).
Tap “Touch to input address” and add the email address to which you need to send the files
(Optional) Tap Subject heading to add a Subject heading, then choose “Direct entry”
(Optional) Tap File name to add a name for your scanned file, then choose “Direct entry”
Once you have entered all of this information you can touch the Start button to scan your documents

To scan files to a flash drive:

Insert the flash drive into the USB port on the front of the machine
Touch the “Scan to USB Drive” button.
Place documents FACE UP in the document feeder of the copier (if you have double sided pages you will have to place them on the glass of the machine individually on each side).
Tap the File name box to add a name to your scanned filed
Press the Start Button.
If you want to preview the file, Press Preview.
Press START to begin the scan.
Scanning will begin.
When scanning is complete, remember to remove the flash drive.

TechStation Scanning

Log into the Techstation, using your library card number and PIN
Select the scanner icon from the dock at the bottom of the screen, probably Canon IJ Scan Utility Lite
Place document face down and upside down onto the scanner glass
Select Autoscan or another option for scanning Photos and Documents
Each scanned document will be saved to the desktop
If you need to attach the saved file to an email you can open your email, start composing a message and drag the file into the email body
If you need to edit a scanned document you can open it in a program like OnlyOffice or Adobe Acrobat Pro.

Faxing

Online Faxing Services

Got Free Fax

http://www.gotfreefax.com/

2 free faxes per day
3 pages limit per fax
Total file size up to 30MB

Sender must provide an email address.
Accepted formats for faxing include: DOC, DOCX, , JPEG, ODT, RTF, and PDF.
Faxes may be sent anywhere in the United States and Canada.
Sender will receive email confirmation. Must click on link to confirm before fax will send.
Sender will receive an emailed “fax sent successfully” notice.
No ads are included.

Fax Zero

http://faxzero.com/

5 free faxes per day
3 pages limit per fax
Total file size up to 25MB

Sender must provide an email address.
Sender must enter a Captcha code.
Accepted formats for faxing include: DOC, DOCX, RTF, PNG, JPG, XLS, XLSX, PDF, TXT, HTML, TIFF, GIF, and PPT.
Faxes may be sent anywhere in the United States, Puerto Rico, and Canada.
Sender will be sent an email confirmation. Must click on link to confirm before fax will send.
Sender will receive an emailed “fax sent successfully” notice.
Fax displays brief ad on the cover sheet.