Open Access is a service that allows customers to have access to the library outside of normal operating hours. This service is currently provided at the Suwanee, Duluth, Norcross, and Lawrenceville branches. 

With Open Access, customers have self-service access that includes the use of computers, printing, materials selection, check out, and basic account resolution. This service allows the library to be accessible from 8 a.m. to 10 p.m. daily, except for holidays or on days when the library is closed.

To use Open Access, customers must have a library card and be 18 years of age or older. All customers who qualify are automatically registered for this service. Teenagers who registered for a library card before becoming of age are automatically enrolled on their 18th birthday. 

To enter the library during Open Access hours, approach the keypad located near the door and scan your library card, then enter your pin. It is of the utmost importance that each customer only grants access to themselves and no one else, to ensure a safe environment and abide by all library policies. 

During Open Access hours, all library policies remain in effect, including but not limited to the Library Code of Conduct and Computer and Internet Use policies. There is always a security officer on-site and camera surveillance to provide peace of mind for library users and to deter negative behavior. The library intercom system will still deliver opening and closing announcements for any customers using the facilities. Phones are also available in the case of an emergency.