Gwinnett County Public Library (GCPL) Announces Curbside Service

Due to the increased number of COVID-19 cases, GCPL will begin offering curbside service Jan. 11

Atlanta (Jan. 6, 2021) – In response to the increase in cases of COVID-19 in Gwinnett County, as reported by the Georgia Department of Public Health (GDPH), the Gwinnett County Public Library (GCPL) will begin curbside service starting Jan. 11 until further notice. 

“We know that the pandemic has affected our lives in a very unexpected way,” says Charles Pace, GCPL Executive Director. “This decision has been carefully considered. Our priority has always been the safety and security of our customers and staff. Our desire is to continue providing our services to the community in the safest and most effective way possible. We understand that our curbside and digital services are critical to the community as we continue to navigate these unprecedented times.”

Curbside services will be provided at GCPL locations around the county allowing customers to pick up materials they have placed on hold, online or over the phone. The services will be available Monday through Thursday from 10 a.m. to 6 p.m., Friday and Saturdays from 10 a.m. to 5 p.m., and Sundays from 12 to 5 p.m. 

GCPL will be available to assist customers, including students, in accessing all digital resources needed, as well as our robust collection through our customer service numbers and our website. Customers will be able to contact the Library via phone (770.978.5154), text (770.450.5305) or online at www.gwinnettpl.org. Customers who require information in Spanish will also be able to contact us at 855.938.0434. 

In order to appropriately maintain social distancing, customers will be requested to approach the main door and a Library staff member will gather their information and will then bring the materials to a table that will allow them to have contact free service. All other physical services will remain suspended, and the buildings will not be open to the public until further notice. Digital services will be available at all times. 

Our free Drive-Through food and meal distribution will continue on Tuesdays until May at our Dacula and Norcross locations, even if the building is not open to the public. 

GCPL has also extended the period to hold books to 10 days to offer our customers more time to pick up their books. The passport service at the Buford location will remain open by appointment only; the customers who require this service will be requested to contact our telephone number to schedule an appointment. 

All GCPL digital services will continue being available to the public, including children’s storytime videos, book author online discussions, and cooking demonstrations. Also, Virtual Book-a-Librarian service allows customers to have a video conference appointment with a librarian; and, Tutor.com learning suite provides students with online tutoring, homework help, and test preparation. More information about curbside services and digital resources can be found at www.gwinnettpl.com

Media Contact
Victoria Hopkins
Director of Marketing and Communications
vhopkins@gwinnettpl.org | 561.401.5182

About the Gwinnett County Public Library (GCPL) ~ Established in 1936, the Gwinnett County Public Library (GCPL) is a 501(c)(3) nonprofit organization whose mission is to support informational, educational and recreational interests of the community with convenient, creative, customer-friendly access to materials and services. Located in Metro Atlanta, the Library has 15 branches that offer free access to computers and Wi-Fi, classes, materials, and programming for people of all ages. For more information about GCPL programs and services, visit www.gwinnettpl.org.